PURPOSE:
QUALITY
AFFORDABILITY
FUNCTIONALITY
DESIGN
Our aesthetic will always be luxury, but entire studios will be accessible. Entire Studios ranges will be simply yet thoughtfully designed and high-quality. We welcome any person to wear entire studios and within time, Entire Studios will cater to every person - irrespective of age, gender or body type.
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Privacy:
Your privacy & security is respected at Entire Studios. Please be aware that we keep any personal details fully confidential and will not be shared with any third parties. Entire Studios will keep any personal details in a secure database and will only be used for Entire Studios related communications only.
Terms:
No holds in cart or checkout, purchases are completed once paid for.
Taxes, Duties and Border Charges:
Entire Studios is not responsible for taxes, duties, border charges or duty reimbursement on any international orders. Please check your country's border charges before making a purchase.
If you have any questions regarding terms please do not hesitate to contact us before making your purchase info@entirestudios.com
Pre order terms:
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For select items on back order or re-order status; please note the estimated shipping window in the product description. This is highlighted for your convenience. These purchases are processed under the same terms as a pre-order.
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On ordering 100% of the item and the full delivery cost is to be paid. Followed by an order confirmation.
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As soon as stock arrives, we will post the item out to you and forward you any relevant tracking details.
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Estimated Date of Arrival: Our suppliers are generally very good on their delivery estimates however on occasion deliveries can take longer than we expect. We try to keep you updated with any changes in the delivery estimate wherever possible.
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Cancellation: Ordered items are considered sold and the "pre-order" cannot be cancelled. Please ensure when placing a pre-order that you are happy and able to complete the order when the item arrives in stock. Once you have paid for and received the item our normal return policy applies (14 days to inform us and a further 14 days for the item to arrive with us).
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If for any reason the item you ordered does not arrive with us within a reasonable amount of time we will refund your deposit in full.
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The item price is confirmed when you make the pre-order, no changes (up or down) in price will be made.
PLEASE ALLOW 3-7 WORKING DAYS FOR ORDER FULFILLMENT NOTICE AND TRACKING INFORMATION
upon placing your order, you will receive an order confirmation email. once your order is packed you will receive a second email with tracking information. during times of high volume such as new drops, please allow 7 working days to receive your tracking information email.
all orders are shipped from our hong kong warehouse. we use a range of courier providers and aim to provide the fastest and most convenient shipping possible to each location. our main carriers include fedex, ups, dhl and dpex.
INTERNATIONAL TAXES AND DUTIES
entire studios does not cover international duties, taxes or border charges from local authorities. these are not calculated at checkout. all countries have different rules regarding import duties and taxes so we strongly encourage you to check with your local authorities as to what you may be charged.
not all orders will face duties and taxes but it is important to check in order to avoid any surprises or delays on your order. after placing your order, if you decide not to pay your local duties and taxes and reject your parcel, we will only refund once the package is received back to our warehouse. any return fees and handling charges will be deducted from your refunded amount.
ORDERS TO EU AND UK
if you live in eu or uk it is likely that your shipment will incur local taxes and duties. we strongly encourage eu and uk customers to check what these will be prior to confirming your purchase.
ORDER TRANSIT TIMES
once your order is picked up by our courier partner, the below is an indication on how long it will take for you to receive it.
usa – 2-6 days
japan – 1-4 days
uk – 2-6 days
germany – 2-6 days
italy – 2-6 days
france – 2-6 days
switzerland – 2-6 days
netherlands – 2-6 days
spain – 2-6 days
canada – 2-6 days
new zealand – 2-6 days
australia – 2-6 days
we do ship to most countries via express courier 1-5 days transit time. if your country is not listed you can contact info@entirestudios.com to find out your estimated order shipping time.