DURING NEW RANGE LAUNCHES PLEASE ALLOW 7 WORKING DAYS FOR ORDER FULFILLMENT NOTICE AND TRACKING INFORMATION
upon placing your order, you will receive an order confirmation email. once your order is packed you will receive a second email with tracking information. during times of high volume such as new drops, please allow 7 working days to receive your tracking information email.
all orders are shipped from our hong kong warehouse. we use a range of courier providers and aim to provide the fastest and most convenient shipping possible to each location. our main carriers include fedex, ups, dhl and dpex.
INTERNATIONAL TAXES AND DUTIES
entire studios does not cover international duties, taxes or border charges from local authorities. these are not calculated at checkout. all countries have different rules regarding import duties and taxes so we strongly encourage you to check with your local authorities as to what you may be charged.
not all orders will face duties and taxes but it is important to check in order to avoid any surprises or delays on your order. after placing your order, if you decide not to pay your local duties and taxes and reject your parcel, we will only refund once the package is received back to our warehouse. any return fees and handling charges will be deducted from your refunded amount.
ORDERS TO EU AND UK
if you live in eu or uk it is likely that your shipment will incur local taxes and duties. we strongly encourage eu and uk customers to check what these will be prior to confirming your purchase.
ORDER TRANSIT TIMES
once your order is picked up by our courier partner, the below is an indication on how long it will take for you to receive it.
usa – 1-4 days
japan – 1-3 days
uk – 2-4 days
germany – 2-4 days
italy – 2-4 days
france – 2-4 days
switzerland – 2-4 days
netherlands – 2-4 days
spain – 2-4 days
canada – 2-4 days
russia – 2-4 days by express courier, 15-25 days by parcel post
new zealand – 2-4 days by express courier, 4-10 days by dpex
australia – 2-4 days by express courier, 4-10 days by dpex
we do ship to most countries via express courier 1-5 days transit time. if your country is not listed you can contact email@example.com find out your estimated order shipping time.